Retail Customer Experience Specialist (Flexible Schedule)

The TJX Companies, Inc.; Upland (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/Wellness options

Job summary

TJ Maxx in Upland, CA is seeking a team member to deliver a high-quality customer experience and uphold store standards across departments. The role supports operations, merchandise handling, and loss prevention while engaging with customers to drive loyalty programs.

The position requires flexibility in scheduling, strong communication, and attention to detail, with opportunities for growth within a Fortune 100 company renowned for off-price retail and a diverse work environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.

Responsibilities

• Models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store safety and loss prevention efforts.
• Participates in store recovery and cleanliness.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Teamwork

Job description

TJ Maxx in Upland, CA is seeking a team member to deliver a high-quality customer experience and uphold store standards across departments. The role supports operations, merchandise handling, and loss prevention while engaging with customers to drive loyalty programs.

The position requires flexibility in scheduling, strong communication, and attention to detail, with opportunities for growth within a Fortune 100 company renowned for off-price retail and a diverse work environment.