Retail Customer Experience Specialist (Flexible Schedule)

Walgreens; Frederick (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Frederick, MD is seeking a friendly, customer-focused team member to deliver fast, accurate checkout and helpful service at the register and throughout the store, helping every customer feel welcome.

You will greet customers, assist with products and services, recommend items, handle cash and returns, maintain clean, well-merchandised counters and shelves, and ensure compliance with store policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Recommends items for sale and trade-up or companion items.
• Keeps counters and shelves clean and well merchandised; processes returns, exchanges, and other transactions as needed.
• Operates store systems and equipment; supports web pick-up and photo services as required.
• Assists with exterior and interior maintenance and adheres to company policies.

Skills

Customer service

Fluent English

Flexible schedule

Retail experience

Walgreens experience (preferred)

Tools

Cash register system

POS knowledge

Job description

Walgreens in Frederick, MD is seeking a friendly, customer-focused team member to deliver fast, accurate checkout and helpful service at the register and throughout the store, helping every customer feel welcome.

You will greet customers, assist with products and services, recommend items, handle cash and returns, maintain clean, well-merchandised counters and shelves, and ensure compliance with store policies.