Retail Customer Experience Specialist | Flexible Schedule

The TJX Companies, Inc.; Erie (Erie County); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

Paid holidays

Employee assistance program

Scholarship program

Adoption assistance

Credit union

Disability insurance

Job summary

The TJX Companies, Inc. in Erie, PA is seeking a Store Associate to deliver a high-quality guest experience across our TJ Maxx store. You will engage with customers, maintain a clean sales floor, and support merchandising and loss-prevention standards to help store performance.

You will work with a diverse team, handle transactions, promote loyalty programs, and contribute to a friendly store culture. A flexible schedule and strong communication skills are essential to success.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

excellent customer service

flexible schedule

strong communication

organizational skills

multi-tasking

lifting heavy objects

peers and supervisors

Job description

The TJX Companies, Inc. in Erie, PA is seeking a Store Associate to deliver a high-quality guest experience across our TJ Maxx store. You will engage with customers, maintain a clean sales floor, and support merchandising and loss-prevention standards to help store performance.

You will work with a diverse team, handle transactions, promote loyalty programs, and contribute to a friendly store culture. A flexible schedule and strong communication skills are essential to success.