Retail Customer Experience Specialist | Flexible Schedule

The TJX Companies, Inc.; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is hiring at Sierra Store 0122 in Cincinnati, OH. You will deliver an excellent customer experience, process transactions, and help maintain a clean, organized sales floor while supporting multiple departments as needed.

You should bring strong customer service skills, the ability to adapt to a flexible schedule, and comfort promoting credit and loyalty programs. This role emphasizes teamwork, safety, and adherence to company policies.

Qualifications

• Excellent customer service demonstrated in retail settings.
• Ability to work flexible schedules to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to adapt to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Role models customer experience practices with customers and teammates.
• Promote credit and loyalty programs.
• Maintain merchandising and store cleanliness standards.
• Process merchandise for the sales floor and handle transactions accurately.
• Contribute to store recovery and safety initiatives.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is hiring at Sierra Store 0122 in Cincinnati, OH. You will deliver an excellent customer experience, process transactions, and help maintain a clean, organized sales floor while supporting multiple departments as needed.

You should bring strong customer service skills, the ability to adapt to a flexible schedule, and comfort promoting credit and loyalty programs. This role emphasizes teamwork, safety, and adherence to company policies.