Retail Customer Experience Specialist - Flexible Hours

Walgreens Co.; Woodlawn (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is hiring for a customer-focused role in Woodlawn, MD. The position emphasizes delivering a distinctive customer experience, handling cash, stocking and pricing merchandise, and providing photo area services.

Flexibility for evenings and weekends is required, with a preference for prior retail or Walgreens experience. Responsibilities include greeting customers, answering questions, resolving issues, and processing transactions while maintaining store appearance and adherence to

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment (preferred).
• Prior Walgreens experience (preferred).

Responsibilities

• Greet customers and assist with products and services.
• Resolve customer issues to ensure a positive customer experience.
• Register purchases at the cash register and handle returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised, and price/detect stock as directed.
• Provide customer service in the photo area, including digital passport photo service and promotional products.
• Assist with exterior and interior maintenance and ensure store conditions meet standards.
• Follow company policies and procedures and maintain respectful coworker relationships.

Skills

Customer service

Cash handling

Job description

Walgreens Co. is hiring for a customer-focused role in Woodlawn, MD. The position emphasizes delivering a distinctive customer experience, handling cash, stocking and pricing merchandise, and providing photo area services.

Flexibility for evenings and weekends is required, with a preference for prior retail or Walgreens experience. Responsibilities include greeting customers, answering questions, resolving issues, and processing transactions while maintaining store appearance and adherence to