Retail Customer Experience Specialist (Flexible Hours)

Walgreens Co.; Kettering (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking team members for customer-focused roles at our Ohio store. You will greet customers, ring up sales, handle returns, and advise on products while maintaining a clean, organized sales floor.

Flexibility is required, including evenings and weekends, and prior retail experience is preferred. The role emphasizes delivering a delightful customer experience and following store procedures and policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Recommends items for sale and assists with stock rotation and merchandising.
• Maintains store cleanliness and ensures displays are neat and well merchandised.

Skills

Customer service

English fluency

Communication

Tools

Store systems knowledge

Job description

Walgreens Co. is seeking team members for customer-focused roles at our Ohio store. You will greet customers, ring up sales, handle returns, and advise on products while maintaining a clean, organized sales floor.

Flexibility is required, including evenings and weekends, and prior retail experience is preferred. The role emphasizes delivering a delightful customer experience and following store procedures and policies.