Retail Customer Experience Specialist — Flexible Hours

Walgreens; Barnesville (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a front-end associate in Ohio to deliver friendly checkout service and assist customers across departments. You will greet customers, handle transactions, restock shelves, and support photo services and web order pickups, all while maintaining store cleanliness and compliance with policies.

The role emphasizes strong English communication, reliability for flexible hours, and prior retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Skills

Customer service

Cash handling

Merchandising

English fluency

Tools

POS system

Job description

Walgreens is seeking a front-end associate in Ohio to deliver friendly checkout service and assist customers across departments. You will greet customers, handle transactions, restock shelves, and support photo services and web order pickups, all while maintaining store cleanliness and compliance with policies.

The role emphasizes strong English communication, reliability for flexible hours, and prior retail experience.