Retail Customer Experience Specialist

Hy-Vee Inc; Windsor Heights (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Windsor Heights, IA is seeking a Customer Service team member to greet customers, handle a variety of transactions end-to-end, and ensure a welcoming store environment. You will assist with postal services, money orders, and license sales, while maintaining accuracy and a positive attitude.

The role emphasizes teamwork, reliability, and customer-centric service, with on-site shifts in a fast-paced retail setting. 18+ and high school diploma required.

Qualifications

• High school diploma or equivalent experience required.
• Over six months up to one year of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Sell hunting and fishing licenses.
• Assist customers at registers and in other areas of the store as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Hy-Vee in Windsor Heights, IA is seeking a Customer Service team member to greet customers, handle a variety of transactions end-to-end, and ensure a welcoming store environment. You will assist with postal services, money orders, and license sales, while maintaining accuracy and a positive attitude.

The role emphasizes teamwork, reliability, and customer-centric service, with on-site shifts in a fast-paced retail setting. 18+ and high school diploma required.