Retail Customer Experience Specialist

Dollar Tree Stores INC; West Columbia (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle sales at the register, and help maintain a clean, safe store environment.

The role requires strong customer service, organization, and communication skills, with the ability to lift up to 50 lbs and perform physical duties as needed. This is a part-time position at our West Columbia, TX location.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and coworkers.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Strong organizational skills

Strong communication skills

Problem-solving skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle sales at the register, and help maintain a clean, safe store environment.

The role requires strong customer service, organization, and communication skills, with the ability to lift up to 50 lbs and perform physical duties as needed. This is a part-time position at our West Columbia, TX location.