Retail Customer Experience Specialist

Family Dollar Stores Of Colorado LLC; Town of Clifton (NY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Colorado LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help maintain a clean, well-stocked store.

The role emphasizes customer service excellence, safety, and teamwork with store leadership. This position involves physical tasks such as lifting, stocking, and adhering to company policies across shifts.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking and standing.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and colleagues.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Lifting capability

Education

High school diploma or equivalent

Tools

Job description

Family Dollar Stores Of Colorado LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help maintain a clean, well-stocked store.

The role emphasizes customer service excellence, safety, and teamwork with store leadership. This position involves physical tasks such as lifting, stocking, and adhering to company policies across shifts.