Retail Customer Experience Specialist

Walgreens; Shelbyville (TN); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a front-line associate to deliver a distinctive customer experience at the register and on the floor. You will greet customers, assist with products, and process sales with accuracy and courtesy.

The role emphasizes proactive service, upselling opportunities, and maintaining store presentation. Flexibility to work various shifts, including evenings and weekends, is required to support daily store operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Experience in retail and customer service is preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Engages customers and assists with products and services to ensure a positive experience.
• Recommends items, handles returns and exchanges, and keeps shelves neat and merchandised.

Skills

Fluent English

Customer service

Retail experience

Cash handling

Flexibility

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a front-line associate to deliver a distinctive customer experience at the register and on the floor. You will greet customers, assist with products, and process sales with accuracy and courtesy.

The role emphasizes proactive service, upselling opportunities, and maintaining store presentation. Flexibility to work various shifts, including evenings and weekends, is required to support daily store operations.