Customer Experience Specialist (Retail)

Dollar Tree, Inc.; Santa Ana (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Dollar Tree, Inc. is looking for a part-time Customer Service Associate in Santa Ana to deliver a great shopping experience. You will assist customers with questions, manage sales at the register, and help stock and unload merchandise while keeping the store clean and welcoming.

The role emphasizes safety, accuracy, and friendly interactions with customers and team members. Prior retail or customer service experience is preferred and flexible scheduling may be available.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.
• Ability to follow instructions and read documents.
• Physical ability to lift 30–50 lbs and stand for long periods.
• Strong customer service and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage transactions at the cash register.
• Maintain security of cash and assets.
• Stock and recover merchandise; unload and stock.
• Keep store clean and presentable; sanitary areas.

Skills

Customer service

Communication skills

Teamwork

Cash handling

Physical ability to lift 30-50 lbs

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Dollar Tree, Inc. is looking for a part-time Customer Service Associate in Santa Ana to deliver a great shopping experience. You will assist customers with questions, manage sales at the register, and help stock and unload merchandise while keeping the store clean and welcoming.

The role emphasizes safety, accuracy, and friendly interactions with customers and team members. Prior retail or customer service experience is preferred and flexible scheduling may be available.