Retail Customer Experience Specialist

Walgreens; Peoria Heights (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens in Peoria Heights, IL is seeking a customer-focused team member to deliver a distinctive shopping experience. You will greet customers, assist with products and services, and ensure a friendly, efficient checkout process.

Responsibilities include operating the cash register, handling payments, processing returns, and maintaining clean, well-stocked shelves. Prior retail experience and fluent English are preferred; evenings and weekend availability is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Register purchases on the cash register and process payments, refunds, exchanges as needed.
• Keep counters and shelves clean and well merchandised.
• Implements company asset protection procedures to minimize profit loss.
• Assist with stock rotation and restocking.
• Provide customer service in the photo area and web pickup responsibilities.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Tools

Store systems

Store equipment

Job description

Walgreens in Peoria Heights, IL is seeking a customer-focused team member to deliver a distinctive shopping experience. You will greet customers, assist with products and services, and ensure a friendly, efficient checkout process.

Responsibilities include operating the cash register, handling payments, processing returns, and maintaining clean, well-stocked shelves. Prior retail experience and fluent English are preferred; evenings and weekend availability is expected.