Retail Customer Experience Specialist

Walgreens; East St. Louis (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in East St. Louis, IL is seeking a customer-focused associate to deliver a friendly checkout experience and assist customers with products and services.

You will maintain clean displays, handle cash transactions, and support photo services and web pickup orders to ensure customer satisfaction. The role requires flexible availability, including evenings and weekends, with prior retail or Walgreens experience preferred.

Qualifications

• Fluent English (reading/writing/speaking).
• Willing to work flexible schedule, including evenings and weekends.
• Retail experience preferred (6 months).
• Walgreens experience preferred.

Responsibilities

• Provide courteous, fast, and efficient checkout service.
• Assist customers with products and services and resolve issues.
• Maintain clean, stocked shelves and attractive displays.
• Process returns, rain checks, refunds, and exchanges as needed.
• Handle web pickup orders and deliver to customers.
• Protect company assets and follow policies and procedures.
• Support photo services (passport photos, posters, custom prints).
• Take part in training and development as requested by management.

Skills

Customer service

Cash handling

Merchandising

Inventory management

POS systems

Photo services

Web pickup orders

Team collaboration

Asset protection

Tools

Cash register

Store systems

Job description

Walgreens in East St. Louis, IL is seeking a customer-focused associate to deliver a friendly checkout experience and assist customers with products and services.

You will maintain clean displays, handle cash transactions, and support photo services and web pickup orders to ensure customer satisfaction. The role requires flexible availability, including evenings and weekends, with prior retail or Walgreens experience preferred.