Retail Customer Experience Specialist

Dollar Tree, Inc.; Norwalk (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a friendly shopping experience at our Norwalk store. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

This role emphasizes strong communication, reliability, and the ability to lift up to 50 lbs. Part-time opportunities include flexible hours with an emphasis on teamwork and providing excellent service to every guest.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Lift 30–50 lbs and handle frequent walking, standing, and mobility.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, bathrooms stocked, and areas neat and presentable.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a friendly shopping experience at our Norwalk store. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

This role emphasizes strong communication, reliability, and the ability to lift up to 50 lbs. Part-time opportunities include flexible hours with an emphasis on teamwork and providing excellent service to every guest.