Retail Customer Experience Associate

Dollar Tree, Inc.; Norwalk (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Norwalk, Ohio, is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, ring up transactions, stock shelves, and help unload merchandise while maintaining a clean store environment.

The role emphasizes customer service, strong communication, and the ability to lift 30–50 lbs. Part-time hours are available, with opportunities to grow and receive benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must lift 30–50 lbs and be able to walk/stand for long periods.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and colleagues.
• Keep store clean, restocked, and presentable.

Skills

Customer service

Cash handling

Communication

Organizational skills

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Norwalk, Ohio, is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, ring up transactions, stock shelves, and help unload merchandise while maintaining a clean store environment.

The role emphasizes customer service, strong communication, and the ability to lift 30–50 lbs. Part-time hours are available, with opportunities to grow and receive benefits.