Retail Customer Experience Specialist

Dollar Tree, Inc.; Mount Pleasant (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Mount Pleasant, TX to help customers with questions, process transactions, and keep the store stocked and clean. You will unload and stock merchandise, maintain a safe and friendly environment, and perform other duties as assigned.

The role emphasizes excellent customer service, strong communication, and the ability to lift 30–50 lbs and stand or walk for extended periods. Part-time opportunities exist.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Communication

Organization

Problem solving

Physical ability

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Mount Pleasant, TX to help customers with questions, process transactions, and keep the store stocked and clean. You will unload and stock merchandise, maintain a safe and friendly environment, and perform other duties as assigned.

The role emphasizes excellent customer service, strong communication, and the ability to lift 30–50 lbs and stand or walk for extended periods. Part-time opportunities exist.