Retail Customer Experience Specialist

Dollar Tree, Inc.; Bay City (TX); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Bay City, TX is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, manage transactions at the register, stock shelves, unload trucks, and keep the store clean and inviting.

The role emphasizes friendly interactions, following instructions, lifting up to 50 lbs, and maintaining safety. This is a part-time position with opportunities to grow through our educational and retirement programs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, and reaching.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team members.
• Maintain cleanliness throughout the store, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication

Cash handling

Store operations

Teamwork

Education

High School Diploma

Job description

Dollar Tree, Inc. in Bay City, TX is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, manage transactions at the register, stock shelves, unload trucks, and keep the store clean and inviting.

The role emphasizes friendly interactions, following instructions, lifting up to 50 lbs, and maintaining safety. This is a part-time position with opportunities to grow through our educational and retirement programs.