Retail Customer Experience Specialist

Dollar Tree, Inc.; Modesto (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Modesto, CA is seeking a Customer Service Associate to help customers and keep the store running smoothly. You will assist customers, handle transactions at the register, stock replenishment, merchandise receipt, and ensure a clean, safe shopping environment.

Preferred candidates have a high school diploma and prior retail or service experience. You’ll join a team that values friendly, professional interactions and reliable work to support daily store operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Modesto, CA is seeking a Customer Service Associate to help customers and keep the store running smoothly. You will assist customers, handle transactions at the register, stock replenishment, merchandise receipt, and ensure a clean, safe shopping environment.

Preferred candidates have a high school diploma and prior retail or service experience. You’ll join a team that values friendly, professional interactions and reliable work to support daily store operations.