Retail Customer Experience Specialist

Walgreens; Mason City (IA); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Mason City is seeking a Customer Experience Team member to deliver friendly, efficient checkout and assist customers across store departments. You will handle cash, process returns, and support room-wide merchandising and display setups.

The role emphasizes strong English communication, willingness to work varied shifts, and familiarity with store systems. Prior retail experience is preferred, with opportunities to grow within a national network and a commitment to equal opportunity

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Provide courteous, fast checkout service at the register.
• Recommend items and boost add-on sales to customers.
• Keep shelves clean, stocked, and merchandised; assist with pricing and resets as directed.
• Help with store cleanliness, safety, and loss-prevention procedures.
• Assist with in-store pickup orders and photo services where applicable.

Skills

Customer service

Cash handling

Merchandising

Teamwork

English fluency

Education

High school diploma

Tools

POS system

Inventory systems

Job description

Walgreens in Mason City is seeking a Customer Experience Team member to deliver friendly, efficient checkout and assist customers across store departments. You will handle cash, process returns, and support room-wide merchandising and display setups.

The role emphasizes strong English communication, willingness to work varied shifts, and familiarity with store systems. Prior retail experience is preferred, with opportunities to grow within a national network and a commitment to equal opportunity