Retail Customer Experience Specialist

Walgreens; West Des Moines (IA); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in West Des Moines is seeking a Customer Experience team member to deliver courteous, efficient checkout and help customers find items and alternatives. You will handle sales, returns, and exchanges, restock and merchandize shelves, and contribute to a clean, inviting store environment.

The role emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior retail experience. Walgreens values customer-first service across all interactions.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Prior retail experience is preferred (six months).
• Prior Walgreens experience is preferred.

Responsibilities

• Operate cash register and process sales and returns efficiently.
• Assist customers with courteous, friendly service and product recommendations.
• Keep shelves clean, merchandised, and accurately priced per store policy.
• Support store operations including inventory, displays, and exhibits.

Skills

Customer service

Cash handling

Retail operations

English fluency

Job description

Walgreens in West Des Moines is seeking a Customer Experience team member to deliver courteous, efficient checkout and help customers find items and alternatives. You will handle sales, returns, and exchanges, restock and merchandize shelves, and contribute to a clean, inviting store environment.

The role emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior retail experience. Walgreens values customer-first service across all interactions.