Retail Customer Experience Specialist

Finish Line

Lexington (VA)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Retirement plans

Employee discounts

Job summary

JD Finish Line is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences. You will influence store success and growth by engaging shoppers, supporting merchandise presentation, and maintaining high standards of service.

This role emphasizes customer service, sales performance, teamwork, and adherence to store policies in a fast-paced environment. Availability for weekends and holidays, plus a proactive, tech-savvy approach to POS systems, are

Qualifications

Experience in retail or similar role, with a track record of achieving sales targets is preferred.
Customer-centric mindset with a passion for delivering outstanding service.
Strong interpersonal and communication skills in a fast-paced environment.
Willingness to work flexible hours, including weekends and holidays.
Basic math and comfort with POS systems.

Responsibilities

Create an exceptional shopping experience by addressing customer needs and maintaining high service standards.
Drive store sales and profitability through effective merchandise management and promotions.
Participate in daily operations including inventory, visual merchandising, and stock handling.
Collaborate with team members to achieve sales and operational goals while following policies.
Handle additional duties and projects as required.