Retail Customer Experience Specialist

Family Dollar Stores Of Florida LLC; Lakeland (FL); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health insurance

Dental insurance

Vision insurance

Job summary

Family Dollar Stores Of Florida LLC is seeking a part-time Customer Service Associate at our Lakeland store to deliver a great shopping experience. You will assist customers, handle sales at the register, and help with stocking and store cleanliness.

We value reliable team players with strong communication and problem-solving skills, able to lift 30–50 lbs and work in a fast-paced retail environment. Join us to support customers and grow with the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Teamwork

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Florida LLC is seeking a part-time Customer Service Associate at our Lakeland store to deliver a great shopping experience. You will assist customers, handle sales at the register, and help with stocking and store cleanliness.

We value reliable team players with strong communication and problem-solving skills, able to lift 30–50 lbs and work in a fast-paced retail environment. Join us to support customers and grow with the company.