Retail Customer Experience Specialist

Dollar Tree, Inc.; Ishpeming Township (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is hiring a Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, protect cash, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes teamwork, reliability, and friendly interactions across staff and customers. Qualifications include a preferred high school diploma and proven retail service skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and handle frequent walking, standing, and bending.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, including bathrooms, floors, trash, and neat presentation.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, protect cash, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes teamwork, reliability, and friendly interactions across staff and customers. Qualifications include a preferred high school diploma and proven retail service skills.