Retail Customer Experience Specialist

Dollar Tree, Inc.; Idaho Falls (ID); On-site; USD 14,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Idaho Falls is seeking a part-time team member to assist customers, process transactions at the register, and help maintain a clean, organized store.

You will stock shelves, unload trucks, follow store policies, and deliver friendly service, with emphasis on safety and respect for customers and coworkers.

This role requires physical effort including lifting up to 50 lbs and standing for long periods; prior retail or customer service experience is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solv ing

Decision making

Organizational skills

Education

High school diploma

Job description

Dollar Tree, Inc. in Idaho Falls is seeking a part-time team member to assist customers, process transactions at the register, and help maintain a clean, organized store.

You will stock shelves, unload trucks, follow store policies, and deliver friendly service, with emphasis on safety and respect for customers and coworkers.

This role requires physical effort including lifting up to 50 lbs and standing for long periods; prior retail or customer service experience is preferred.