Retail Customer Experience Specialist

Dollar Tree, Inc.; Hamburg (Berks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Hamburg, Pennsylvania is seeking a Customer Service Associate to join our team. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment while delivering a friendly shopping experience.

This part-time position requires reliable staff who can lift 30–50 lbs, follow operational instructions, and work well with customers and fellow associates. Prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environment is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and stand/walk frequently.
• Excellent customer service and communication skills are required.
• Strong organizational skills and reliability expected.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions on the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment.
• Maintain store cleanliness including bathrooms, floors, trash.
• Other duties as assigned.

Skills

Customer service orientation

Communication skills

Organizational skills

Ability to lift 30-50 lbs

Cash handling experience

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Hamburg, Pennsylvania is seeking a Customer Service Associate to join our team. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment while delivering a friendly shopping experience.

This part-time position requires reliable staff who can lift 30–50 lbs, follow operational instructions, and work well with customers and fellow associates. Prior retail or service experience is preferred.