Retail Customer Experience Specialist

Dollar Tree, Inc.; Trexlertown (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is hiring a part-time Customer Service Associate in Trexlertown, PA. You will assist customers, process sales transactions at the register, and help keep the store clean and well-stocked while maintaining a positive environment for customers and teammates.

The role requires strong communication, organization, and problem-solving skills, with the ability to lift up to 50 lbs and be physically active throughout shifts. Prior retail or service experience is highly valued.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and manage frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a part-time Customer Service Associate in Trexlertown, PA. You will assist customers, process sales transactions at the register, and help keep the store clean and well-stocked while maintaining a positive environment for customers and teammates.

The role requires strong communication, organization, and problem-solving skills, with the ability to lift up to 50 lbs and be physically active throughout shifts. Prior retail or service experience is highly valued.