Retail Customer Experience Specialist

Dollar General; Hamburg (Berks County); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Sales Associate to serve customers, operate the register, stock and rotate merchandise, and help maintain a clean store environment. This role emphasizes strong communication, basic math and cash-handling skills, and adherence to safety policies.

Primary duties include greeting customers, processing payments, stocking shelves, and supporting store operations while protecting company assets in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills and cash register familiarity.
• Ability to stock merchandise and operate scanning devices.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total purchases and give change.
• Follow merchandise processes; unpack, stock, restock, and rotate items.
• Clean the store, take out trash, and help set up displays.

Skills

Customer service

Cash handling

Planogram reading

Merchandise stocking

Safety awareness

Basic math

Cash register operations

Education

High school diploma

Tools

Handheld scanners

Pricing guns

Box cutters

Rolltainers / carts

Two-wheel dollies

Job description

Dollar General is seeking a Sales Associate to serve customers, operate the register, stock and rotate merchandise, and help maintain a clean store environment. This role emphasizes strong communication, basic math and cash-handling skills, and adherence to safety policies.

Primary duties include greeting customers, processing payments, stocking shelves, and supporting store operations while protecting company assets in a fast-paced retail setting.