Retail Customer Experience Specialist

Dollar Tree; Gulfport (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in Gulfport, MS to help deliver a great shopping experience. You will assist customers with questions, handle sales transactions at the register, and ensure cash security while keeping shelves stocked and merchandise replenished.

The role emphasizes friendly, professional interactions with customers and team members, maintaining store cleanliness, safety, and compliance with productivity standards. Part-time hours are available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in Gulfport, MS to help deliver a great shopping experience. You will assist customers with questions, handle sales transactions at the register, and ensure cash security while keeping shelves stocked and merchandise replenished.

The role emphasizes friendly, professional interactions with customers and team members, maintaining store cleanliness, safety, and compliance with productivity standards. Part-time hours are available.