Retail Customer Experience Specialist

Walgreens Co.; Chicopee (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens Co. is hiring for a Customer Service / Retail Associate role. You will greet customers, assist with products and services, and deliver a friendly checkout experience while processing sales at the register.

You will promote related items, maintain tidy shelves, and operate POS and pickup services. The role requires a flexible schedule including evenings and weekends and prior retail familiarity is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers and assists with products and services to ensure a positive experience.
• Recommends items and trade-up or companion products.
• Maintains clean, merchandised counters and shelves; checks in and prices merchandise.
• Operates store systems and assists with photo area services and web-pickup duties.
• Enforces company policies, protects assets, and supports maintenance and resets.
• Attends training and completes required programs.

Skills

Customer service

Cash handling

Greeting & courtesy

Product knowledge

Teamwork

Store systems knowledge

Tools

POS system

Job description

Walgreens Co. is hiring for a Customer Service / Retail Associate role. You will greet customers, assist with products and services, and deliver a friendly checkout experience while processing sales at the register.

You will promote related items, maintain tidy shelves, and operate POS and pickup services. The role requires a flexible schedule including evenings and weekends and prior retail familiarity is preferred.