Retail Customer Experience Specialist

Walgreens; Cedar Falls (IA); On-site; USD 21,000 - 24,000; Part time

Job summary

Walgreens in Cedar Falls, IA is seeking a part-time Customer Experience Associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience. You will handle cash register tasks, stock shelves, maintain displays, support photo services, and help with online order pickups, while upholding company policies and delivering friendly service.

Ideal candidates are comfortable with flexible evenings and weekends; prior retail experience is a plus,

Qualifications

• Fluent in reading, writing and speaking English.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Registers purchases at the cash register and handles refunds and exchanges as needed.
• Keeps counters and shelves clean and merchandised; takes inventory and maintains records.
• Maintains displays and completes resets as directed; assists with stock rotation.
• Provides customer service in the photo area and supports web pick-up orders.
• Assists with exterior and interior maintenance to keep the store orderly.
• Follows company policies and maintains respectful coworker relationships.
• Completes special assignments as directed by management.

Skills

Fluent English

Job description

Walgreens in Cedar Falls, IA is seeking a part-time Customer Experience Associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience. You will handle cash register tasks, stock shelves, maintain displays, support photo services, and help with online order pickups, while upholding company policies and delivering friendly service.

Ideal candidates are comfortable with flexible evenings and weekends; prior retail experience is a plus,