Retail Customer Experience Specialist

Walgreens; Carnegie (Allegheny County); On-site; USD 20,664 - 24,108; Full time

Job summary

Walgreens in the United States is seeking a Customer Experience Associate to deliver a distinctive, friendly checkout and assist customers with products and services. You will register sales, greet customers, answer questions, and help resolve issues to ensure a positive experience.

The role includes maintaining clean shelves, suggesting related items, processing returns, and supporting photo services and web pickup. Flexibility to work evenings and weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Deliver courteous, friendly, fast, and efficient service at checkout.
• Greet customers and assist with products and services.
• Register purchases, process returns, exchanges and refunds as needed.
• Maintain clean, well-merchandised counters and shelves and assist with stock.
• Provide customer service in the photo area and support web pick-up orders.
• Follow store policies and collaborate with coworkers to ensure a positive experience.

Job description

Walgreens in the United States is seeking a Customer Experience Associate to deliver a distinctive, friendly checkout and assist customers with products and services. You will register sales, greet customers, answer questions, and help resolve issues to ensure a positive experience.

The role includes maintaining clean shelves, suggesting related items, processing returns, and supporting photo services and web pickup. Flexibility to work evenings and weekends is expected.