Retail Customer Experience Associate

Walgreens; Buffalo (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States is looking for a Customer Experience Associate to provide friendly, efficient checkout and assistance across the store. You will greet customers, answer questions, and help with product recommendations as part of a positive shopping experience.

Responsibilities include handling transactions, maintaining neat shelves, assisting with stock and returns, and supporting photo services and web pickup as needed. A flexible schedule is often required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and deliver customer service best practices with all team members.
• Provide courteous, friendly, fast, and efficient service at the register and throughout the store.
• Recommends items for sale and assists customers with exchanges, returns, and adjustments as needed.
• Keep counters and shelves clean, well merchandised, and stocked; perform price checks and resets as directed.
• Assist with stock rotation and separation of food items where applicable.
• Provide service in the photo area and web order pickup processes as assigned.

Skills

Customer service

Cash handling

Merchandising

Communication

Greeting customers

Tools

Cash register

POS system

Store equipment

Job description

Walgreens in the United States is looking for a Customer Experience Associate to provide friendly, efficient checkout and assistance across the store. You will greet customers, answer questions, and help with product recommendations as part of a positive shopping experience.

Responsibilities include handling transactions, maintaining neat shelves, assisting with stock and returns, and supporting photo services and web pickup as needed. A flexible schedule is often required.