Retail Customer Experience Specialist

dollartree; Cape Coral (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Cape Coral, FL seeks a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process sales at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

You must be able to lift 30–50 lbs and stand for long periods. Ideal candidates have a high school diploma or equivalent, prior retail or service experience, and strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30-50 lbs and stand/walk frequently.
• Excellent customer service and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain store cleanliness, including bathrooms, floors, and restocking.
• Other duties as assigned*

Skills

Customer service

Cashier operation

Communication skills

Lifting 30-50 lbs

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree in Cape Coral, FL seeks a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process sales at the register, stock shelves, unload trucks, and maintain a clean, safe store environment.

You must be able to lift 30–50 lbs and stand for long periods. Ideal candidates have a high school diploma or equivalent, prior retail or service experience, and strong communication and problem-solving skills.