Retail Customer Experience Specialist

The TJX Companies, Inc.; Beaver Dam (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision insurance

Job summary

Marshalls in Beaver Dam, WI is hiring for a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process transactions, and contribute to a clean, organized store environment while supporting loyalty programs and store goals.

The role requires adaptability, strong communication, and the ability to multitask in a fast-paced retail setting. Weekend and varied shifts may be necessary, with opportunities for growth within the TJX family.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide excellent customer service and engage with customers to ensure a positive shopping experience.
• Operate cash register, process purchases/returns, and handle change accurately.
• Promote credit and loyalty programs and keep the store clean and organized.
• Assist in merchandising and moving merchandise to the sales floor following company procedures.
• Support loss prevention and safety practices and participate in store recovery as needed.
• Collaborate with team members and supervisors to meet store goals and provide coverage as needed.

Skills

Excellent customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Adaptability

Lift heavy objects

Teamwork

Retail experience

Job description

Marshalls in Beaver Dam, WI is hiring for a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process transactions, and contribute to a clean, organized store environment while supporting loyalty programs and store goals.

The role requires adaptability, strong communication, and the ability to multitask in a fast-paced retail setting. Weekend and varied shifts may be necessary, with opportunities for growth within the TJX family.