Retail Customer Experience Specialist

Family Dollar Stores Of Mississippi LLC; Bay Springs (MS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Mississippi LLC in Bay Springs, MS is seeking a Customer Service Associate to help customers with questions, assist at the register, and keep the store clean and stocked. You will maintain a positive, safe, and respectful environment, work with teammates and leaders, and handle unloading trucks and stock replenishment per productivity standards.

This part-time role offers employee perks and growth opportunities, with a focus on reliable service, friendly interactions, and

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Follow instructions

Operational documents

Education

High School Diploma or equivalent

Job description

Family Dollar Stores Of Mississippi LLC in Bay Springs, MS is seeking a Customer Service Associate to help customers with questions, assist at the register, and keep the store clean and stocked. You will maintain a positive, safe, and respectful environment, work with teammates and leaders, and handle unloading trucks and stock replenishment per productivity standards.

This part-time role offers employee perks and growth opportunities, with a focus on reliable service, friendly interactions, and