Retail Customer Experience Specialist

The TJX Companies, Inc.; Appleton (AL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Pet & legal insurance

Job summary

The TJX Companies, Inc. is hiring at the Sierra store in Appleton, WI. This role centers on delivering a highly satisfying customer experience while upholding store standards and safety. You may assist across areas as needed to support business needs.

The position emphasizes strong communication, flexibility, and teamwork, with opportunities to grow within TJX’s off-price retail environment. Competitive benefits and a pathways for advancement are available.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Model and deliver exceptional customer experiences.
• Ring purchases/returns accurately and count change.
• Promote credit and loyalty programs.
• Maintain store merchandising and cleanliness on the sales floor.
• Prepare merchandise for the sales floor following procedures.
• Assist with store recovery and safety throughout the day.
• Support shrink reduction goals and programs.
• Collaborate with peers and supervisors to ensure smooth operations.

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

The TJX Companies, Inc. is hiring at the Sierra store in Appleton, WI. This role centers on delivering a highly satisfying customer experience while upholding store standards and safety. You may assist across areas as needed to support business needs.

The position emphasizes strong communication, flexibility, and teamwork, with opportunities to grow within TJX’s off-price retail environment. Competitive benefits and a pathways for advancement are available.