Retail Customer Experience Specialist

Dollar Tree, Inc.; Albertville (AL); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree, Inc. is hiring a Customer Service Associate in Albertville, AL. The role involves assisting customers, handling sales transactions, stocking merchandise, unloading trucks, and maintaining store cleanliness.

You will ensure a safe, friendly environment for customers and staff, while following company procedures and productivity standards. The position requires a high school diploma or equivalent (preferred) and previous customer service experience is highly valued.

Qualifications

• Minimum High School diploma or equivalent preferred.
• Experience in customer service, retail, hospitality, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers and team members.
• Ensure store cleanliness including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a Customer Service Associate in Albertville, AL. The role involves assisting customers, handling sales transactions, stocking merchandise, unloading trucks, and maintaining store cleanliness.

You will ensure a safe, friendly environment for customers and staff, while following company procedures and productivity standards. The position requires a high school diploma or equivalent (preferred) and previous customer service experience is highly valued.