Retail Customer Experience Specialist

Dollar Tree, Inc.; Auburn (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Auburn, AL store. You will assist customers, handle transactions at the register, and help maintain a clean and well-stocked store environment.

Role emphasizes friendly customer interactions, safety, and efficiency in daily store operations. Part-time hours and on-site work in Auburn, Alabama are typical, with opportunities to support the team and customers as needed.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned*.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Follow instructions

Customer relations

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Auburn, AL store. You will assist customers, handle transactions at the register, and help maintain a clean and well-stocked store environment.

Role emphasizes friendly customer interactions, safety, and efficiency in daily store operations. Part-time hours and on-site work in Auburn, Alabama are typical, with opportunities to support the team and customers as needed.