Retail Customer Experience Pro with Help and Checkouts

Dollar Tree Stores INC; Calexico (CA); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Calexico, CA seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help stock and maintain store cleanliness.

The role emphasizes friendly, professional interactions with customers and team members, with a part-time schedule and access to health, dental, and retirement benefits where offered. You will contribute to a safe, orderly store environment daily.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Retail experience

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC in Calexico, CA seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help stock and maintain store cleanliness.

The role emphasizes friendly, professional interactions with customers and team members, with a part-time schedule and access to health, dental, and retirement benefits where offered. You will contribute to a safe, orderly store environment daily.