Retail Customer Experience Pro: Growth, Perks, Flex Hours

The TJX Companies, Inc.; Cold Spring (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

Marshalls in Cold Spring, KY is seeking individuals to deliver outstanding customer experiences and maintain a clean, organized store environment. You will interact with customers, support various store areas, and uphold loss prevention standards to ensure smooth operations.

You should have strong communication and multitasking abilities, be able to work a flexible schedule, and contribute to a positive store culture. Retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Cross-train to support multiple store areas as needed.
• Accurately ring purchases and returns, and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and upkeep of the store environment.
• Support safety, labor policies, and shrink-reduction initiatives.

Skills

customer service

communication

multitasking

teamwork

flexible schedule

lifting heavy objects

peers and supervisors collaboration

Job description

Marshalls in Cold Spring, KY is seeking individuals to deliver outstanding customer experiences and maintain a clean, organized store environment. You will interact with customers, support various store areas, and uphold loss prevention standards to ensure smooth operations.

You should have strong communication and multitasking abilities, be able to work a flexible schedule, and contribute to a positive store culture. Retail experience is preferred.