Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Tempe (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Job summary

The Marshalls store in Tempe, AZ, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences and maintain a clean, organized store environment. You’ll engage customers, promote loyalty programs, and support merchandising while adhering to all policies and safety standards.

Starting hourly pay ranges from USD 15.15 to 15.65 and depends on skills and experience. This role offers opportunities for development within TJX’s global off-price retailer network, with

Qualifications

• Excellent customer service demonstrated in retail or service environments.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing priorities in a store setting.

Responsibilities

• Model established customer experience practices for customers and teammates.
• Maintain clean, organized store environment and follow procedures.
• Process customer purchases, returns, and changes accurately.
• Promote credit and loyalty programs to customers.
• Support merchandising standards and product placement on the floor.
• Prepare merchandise for sale floors and assist in stock recovery.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

The Marshalls store in Tempe, AZ, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences and maintain a clean, organized store environment. You’ll engage customers, promote loyalty programs, and support merchandising while adhering to all policies and safety standards.

Starting hourly pay ranges from USD 15.15 to 15.65 and depends on skills and experience. This role offers opportunities for development within TJX’s global off-price retailer network, with