Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Huber Heights (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Scholarship program

Referral bonuses

Job summary

The TJX Companies, Inc. operates USA HomeGoods Store 1242 in Huber Heights, OH, and is seeking personnel to deliver a highly satisfied customer experience.

You will engage with customers, maintain a clean store, and follow loss prevention standards while supporting various store areas as needed. Applicants should have strong customer service, communication, and organizational skills, with the ability to multi-task and adapt to changes.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Models established customer experience practices with customers
• Supports and embodies a positive store culture with honesty and respect
• Accurately rings customer purchases/returns and counts change
• Promotes credit and loyalty programs
• Maintains merchandising standards and procedures
• Prepares merchandise for the sales floor following procedures
• Participates in store recovery and cleanliness
• Receives feedback and provides input
• Follows labor laws, policies, and procedures
• Supports shrink reduction goals and safety awareness
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. operates USA HomeGoods Store 1242 in Huber Heights, OH, and is seeking personnel to deliver a highly satisfied customer experience.

You will engage with customers, maintain a clean store, and follow loss prevention standards while supporting various store areas as needed. Applicants should have strong customer service, communication, and organizational skills, with the ability to multi-task and adapt to changes.