Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Clearwater (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Cell phone discounts

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a customer-focused retail associate for our Clearwater, FL location. You will engage customers, process transactions, maintain store cleanliness, and support merchandising standards while promoting loyalty programs and safety procedures.

This role emphasizes teamwork, flexibility, and exceptional service. Competitive pay starts at $14.00–$14.50 per hour with benefits and opportunities for growth within TJX’s global off-price portfolio.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Lifting heavy objects

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks a customer-focused retail associate for our Clearwater, FL location. You will engage customers, process transactions, maintain store cleanliness, and support merchandising standards while promoting loyalty programs and safety procedures.

This role emphasizes teamwork, flexibility, and exceptional service. Competitive pay starts at $14.00–$14.50 per hour with benefits and opportunities for growth within TJX’s global off-price portfolio.