Retail Customer Experience Manager

The TJX Companies, Inc.; East Hanover (NJ); On-site; USD 23,308 - 23,997; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at Marshalls in East Hanover, NJ. You will help create a positive customer experience, train Associates on front-end principles, and coordinate POS coverage while promoting loyalty programs.

Strong communication and merchandising skills are essential. The role requires flexibility to work nights and weekends, with opportunities for growth within TJX family of brands.

Qualifications

• Strong communication and interpersonal skills.
• Understanding of merchandising techniques and store presentation.
• Ability to multi-task and adapt to changing priorities.
• Team player with ability to train others and share knowledge.
• Willingness to work a flexible schedule, including nights/weekends.

Responsibilities

• Creates a positive internal and external customer experience.
• Trains and mentors Associates on front end principles.
• Assigns registers, coordinates breaks, and supports POS coverage.
• Addresses customer concerns promptly, ensuring a positive experience.
• Promotes credit and loyalty programs and actual store policies.

Skills

Strong communication

Merchandising techniques

Multi-tasking

Team player

Training others

Flexible schedule

Job description

The TJX Companies, Inc. is seeking a Retail Associate at Marshalls in East Hanover, NJ. You will help create a positive customer experience, train Associates on front-end principles, and coordinate POS coverage while promoting loyalty programs.

Strong communication and merchandising skills are essential. The role requires flexibility to work nights and weekends, with opportunities for growth within TJX family of brands.