Retail Customer Experience Leader

The TJX Companies, Inc.; Holland (OH); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

401(k) Associate contributions

Employee discount

Medical/dental/vision insurance

Job summary

A leading off-price retailer is seeking a Retail Customer Service Supervisor for their location in Holland, Ohio. The role involves overseeing associates to ensure excellent customer service and promoting loyalty programs. Ideal candidates should have at least one year of retail experience and strong communication skills. The position offers a dynamic work environment with opportunities for personal development and various benefits.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• 1 year retail and 6 months of leadership experience.
• Able to train others.

Responsibilities

• Oversees a team of Associates ensuring excellent customer service.
• Trains and mentors Associates on front end principles.
• Addresses customer concerns promptly to maintain satisfaction.

Skills

Strong communication skills

Organizational skills

Ability to multi-task

Job description

A leading off-price retailer is seeking a Retail Customer Service Supervisor for their location in Holland, Ohio. The role involves overseeing associates to ensure excellent customer service and promoting loyalty programs. Ideal candidates should have at least one year of retail experience and strong communication skills. The position offers a dynamic work environment with opportunities for personal development and various benefits.