Customer Experience Supervisor

The TJX Companies, Inc.; Savannah (GA); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Child care discounts

Life insurance

Paid parental leave

Referral bonuses

Job summary

A leading off-price retailer in Savannah, GA is seeking a Store Supervisor to oversee customer service and lead a team of Associates. The role involves training team members, addressing customer concerns, and promoting loyalty programs. Ideal candidates should have at least 1 year of retail and 6 months of leadership experience, along with strong organizational and communication skills. The position offers a flexible schedule and comprehensive benefits package.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• 1 year retail and 6 months of leadership experience.
• Ablility to train others.

Responsibilities

• Oversees a team of Associates ensuring excellent customer service.
• Trains and mentors Associates on front end principles.
• Addresses customer concerns and ensures a positive experience.

Skills

Strong communication skills

Organizational skills

Team player

Merchandising techniques understanding

Multi-tasking

Job description

A leading off-price retailer in Savannah, GA is seeking a Store Supervisor to oversee customer service and lead a team of Associates. The role involves training team members, addressing customer concerns, and promoting loyalty programs. Ideal candidates should have at least 1 year of retail and 6 months of leadership experience, along with strong organizational and communication skills. The position offers a flexible schedule and comprehensive benefits package.