Retail Customer Experience Associate — Store Discount

The TJX Companies, Inc.; Columbia (MD); On-site; USD 22,041 - 22,730; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid holidays

Scholarship program

Job summary

Homesense at The TJX Companies, Inc. in Columbia, MD is hiring to deliver an outstanding customer experience and maintain a clean, organized store environment. You will engage with customers, follow loss prevention standards, and support store operations to meet business needs.

This role emphasizes strong communication, flexibility in scheduling, ability to multi-task, and a willingness to work across store areas. TJX offers a competitive salary and benefits package.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model established customer experience practices with customers and peers.
• Promote credit and loyalty programs.
• Ring customer purchases and returns and count change.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and maintain store cleanliness.
• Follow labor laws and store procedures.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Physical capability

Teamwork

Job description

Homesense at The TJX Companies, Inc. in Columbia, MD is hiring to deliver an outstanding customer experience and maintain a clean, organized store environment. You will engage with customers, follow loss prevention standards, and support store operations to meet business needs.

This role emphasizes strong communication, flexibility in scheduling, ability to multi-task, and a willingness to work across store areas. TJX offers a competitive salary and benefits package.