Retail Customer Experience Associate - Part Time

Dollar Tree Stores; Killeen (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate II to join our team in Killeen, TX. You will help create an inviting shopping experience by assisting customers, handling transactions, and maintaining store standards.

The role emphasizes friendly interactions, cash accuracy, and teamwork in a fast-paced retail environment. Part-time hours are available, with duties including merchandising, cleanliness, and safety compliance.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Integrity

Math basics

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to join our team in Killeen, TX. You will help create an inviting shopping experience by assisting customers, handling transactions, and maintaining store standards.

The role emphasizes friendly interactions, cash accuracy, and teamwork in a fast-paced retail environment. Part-time hours are available, with duties including merchandising, cleanliness, and safety compliance.