Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Killeen (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Killeen, TX seeks a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations and manage sales transactions at the register.

You will help maintain a clean, well-stocked store, receive merchandise, unload trucks, stock shelves, and ensure a safe, friendly environment. The role requires lifting 30–50 lbs and strong communication and problem-solving skills; prior retail or service

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Killeen, TX seeks a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations and manage sales transactions at the register.

You will help maintain a clean, well-stocked store, receive merchandise, unload trucks, stock shelves, and ensure a safe, friendly environment. The role requires lifting 30–50 lbs and strong communication and problem-solving skills; prior retail or service